Shipping cost is FREE for USPS mail to anywhere in the USA. Items are shipped within 3-5 business days of purchase. Shipping times may differ according to the availability of merchandise and amount of ordered. We are not responsible for lost, stolen, or packages delayed by the US postal service.
We now offer shipping to Canada via USPS for a flat rate of $12.00 No shipping promos or coupons cannot be used on canadian orders.
An email will be sent to you once the tracking number is generated for your purchase. You can enter the tracking number into the www.usps.com website and it will advise you of the package's approximate location.
*At times, you may receive a tracking number after normal business hours or during the weekend. That means your order has been packed and will be shipped the next business day. Please check the tracking number on the following business day.
-Effective May 1st 2018, our policy is for store credit only. No refunds are issued. Include order number and name with return.
-You are responsible for return shipping.
- All SALE ITEMS, SHOES and ACCESSORIES are final sale. These cannot be returned for store credit or exchange.
- Returned items must be postmarked within 10 days of receipt. Any returns made outside of our policy will be refused.
- Store credit will be added to your Fash Forward account when your returned is processed. Please allow 7 days from receipt for your store credit to appear on your account.
Ships returns to:
2709 Sierra Morado Dr. Lewisville, TX 75067